Holiday Gift Guide
|
Home > Privacy & Security
| | |
|
Auburn Pet Supply: Privacy and Security
Your privacy & security are important to us - we want you to be comfortable using our site and have provided this information to explain our site security, how we use any information provided to us and the opportunities you have to receive or opt-out of any communications.
Security: We use Secure Sockets Layer (SSL) technology with 128 bit encryption in an effort to protect your personal information. If your web browser supports SSL technology as most current browsers do, it will automatically encrypt information you provide to us on the secure pages of our site before sending it over the internet. When visiting a page on our site that includes any of your personal information, your browser window will display either an icon of a closed lock or an unbroken key symbol, depending on the browser you are using, to indicate you are connected to a secure server. If your browser or firewall does not allow use of a secure server, or you prefer not to submit information over the internet, we recommend contacting us by phone or fax to place your order. See our Customer Service page for details using the link at the bottom of every page.
Information we collect: We respect your privacy and will never sell, rent or trade your personal information. In order to provide requested services (such as processing an order or answer inquiries you make of us), we may need to collect certain information such as: your name, address, phone number or email address and credit card information (if you are paying by credit card). We may also collect your IP address or that of a referring web site in order to evaluate or troubleshoot any issues with the use of our site or for fraud prevention. For your security, we do not store credit card information once an order is completed. We also collect any information you volunteer, such as preferences, survey information, site registration information or product reviews submitted.
Cookies & Web Technologies: We may use “cookies” on our website which are small text files that your web browser stores temporarily on your computer if it is set up to allow them. These are used to help remember visitors’ preferences, record session information such as items you place in your shopping cart, or to customize our site to your preferences or improve content. Cookies also are used to collect statistics for our site such as pages visited, popular search terms, the address of a referring web site if any, or information needed to evaluate the efficiency of our site and help us provide you with an efficient and pleasant shopping experience. Cookies are only for the use of Auburn Pet Supply and you, and may be disabled in your browser or deleted from your computer through your browser preferences settings at any time.
We use JavaScript to enhance our site, such as to update your shopping cart or recalculate your order total when options are selected, to display information such as popup windows that provide additional product information or other site features. You can choose not to have JavaScript enabled in your browser, however these features are designed to make your shopping experience more convenient.
Sharing of Information – We value your privacy and will not share your personal information other than as necessary to provide requested services. Depending We may need to share certain information about you or the transaction with other companies for your benefit, including, but not limited to, verification, credit card or payment authorization, shipping services or fraud prevention. If you have opted-in to receive promotional newsletters or communications, we may share your email address and name (if applicable) with a third-party provider to facilitate delivery of such communications. Any such third parties are authorized to use the information only to provide the requested service.
We also may share information if required by law or to protect our interests or property. This may include complying with subpoenas, valid court orders or government investigations. We may also share information to protect against misuse or unauthorized use of our website or in connection with issues related to fraud, credit or debt collection
We may use the services of analytics providers including but not limited to Google Analytics, to better understand how visitors use our site. This information allows us to analyze traffic patterns and browsing habits while on our site so we can better understand your interests and serve you better. Such providers are not authorized to use or share this information in any other manner.
Privacy of Children:We do not knowingly collect or maintain information from children under 13 years of age, nor is our website structured to attract anyone under 13. We recommend and must rely on parents or guardians to supervise children’s activities if they visit our site.
Communications:
Emails - We may offer a newsletter or email updates strictly on an opt-in basis, which means you must request us to add you to our email list. For you to receive these communications we may need to provide essential information such as your email address, and possibly name, to a third-party service to facilitate the delivery of our newsletter. Such provider is not authorized to use your information for any other purpose. You may unsubscribe from email communications at any time by contacting us at unsubscribe@auburnpet.com or by clicking in the unsubscribe link in any email.
Postal mail - If you have purchased from us or registered on our website and provided your postal address information, we may add your contact information to our customer database (but not your credit card information). We may use this information on a reasonable basis to send catalogs, flyers or other communications by postal mail. We will not share your personal information with others and will not abuse this privilege. You may request to be removed from our mailing list by sending the address label or the exact name and address so we can remove it from our records. Please allow a reasonable period of time to complete such request.
Should you elect to opt-out of promotional communications, we may still need to contact you by email, postal mail or telephone concerning pending orders, product issues or other unresolved issues in order to provide quality service to you.
Updates to our policies will be made as needed in order to keep up with new technologies or changes. We invite you to visit our policies pages at any time to check for updates.
Links- Our site may contain links to other sites including product manufacturer sites. We carefully screen any such links, but Auburn Pet Supply is not able to control the privacy practices or content of any other sites or any sites they may link to, and we recommend that you view the privacy policy of any site you visit.
Your confidence in shopping with Auburn Pet Supply is important to us. If you have any questions or concerns about your privacy and security that we have not answered in this policy, please contact us and we will answer your questions promptly so that you can feel confident using our web site. You may reach us by visiting our Contact page.
Privacy & Security - Auburn Pet Supply - Last Updated June 11, 2008
| |
| | |
|
|
0 Item(s)...$0.00 |
 |
|
|